Careers

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Bath Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

If this is you apply now!

Mon-Sat – 9.30am-5.30pm
Closed Sundays & Bank Holidays
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Cardiff Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

We look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, well presented and computer literate.

No previous industry experience is necessary; all we ask for is someone who ideally has experience working in a customer service environment. As part of your role as a Sales Consultant you would be expected to travel between showrooms to provide cover therefore a full driving licence and your own transport is essential.

In return Mandarin Stone offers an excellent basic salary, a non target driven environment with the emphasis on Customer Service, optional Pension Scheme, four weeks holiday per year, increasing with length of service, Bupa healthcare after a qualifying period, excellent working conditions and travel costs when travelling beyond your remit.

9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm Sundays.
We are closed on Bank Holidays.
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Cheltenham Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

We look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, well presented and computer literate.

No previous industry experience is necessary; all we ask for is someone who ideally has experience working in a customer service environment. As part of your role as a Sales Consultant you would be expected to travel between showrooms to provide cover therefore a full driving licence and your own transport is essential.

In return Mandarin Stone offers an excellent basic salary, a non target driven environment with the emphasis on Customer Service, optional Pension Scheme, four weeks holiday per year, increasing with length of service, Bupa healthcare after a qualifying period, excellent working conditions and travel costs when travelling beyond your remit.

Mon-Sat – 9.30am-5.30pm
Closed Sundays & Bank Holidays
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Exeter Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service to secure the deal. You will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

Full comprehensive training provided.

If this is you apply now!

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Mon-Sat – 9.30am-5.30pm
Closed Sundays & Bank Holidays
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Harrogate Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status.

We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service to secure the deal. You will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

Full comprehensive training provided.

If this is you apply now!

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm Sundays.
We are closed on Bank Holidays.
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Petersfield Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

We look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, well presented and computer literate.

No previous industry experience is necessary; all we ask for is someone who ideally has experience working in a customer service environment. As part of your role as a Sales Consultant you would be expected to travel between showrooms to provide cover therefore a full driving licence and your own transport is essential.

In return Mandarin Stone offers an excellent basic salary, a non target driven environment with the emphasis on Customer Service, optional Pension Scheme, four weeks holiday per year, increasing with length of service, Bupa healthcare after a qualifying period, excellent working conditions and travel costs when travelling beyond your remit.

Mon-Sat – 9.30am-5.30pm
Closed Sundays & Bank Holidays
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Showroom Sales Consultant to join the team in our Tunbridge Wells Showroom.

The role of a Sales Consultant is predominantly to provide Customer Service and support for clients as they browse our extensive range of products, guiding them through the buying process from the first visit through to advice on installing materials once delivered.

Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.

• Providing a high level of customer service throughout the sales journey
• Ascertain customers’ needs and requirements and provide add on sales opportunities
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
• To offer product and technical advise
• Work as part of a fast paced and close team
• Maintaining high presentation standards within the showroom
• Administrative responsivities including; answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service
• Liaise with other Head Office to keep customers informed of their order status

We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service to secure the deal. You will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

Full comprehensive training provided.

If this is you apply now!

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm Sundays.
We are closed on Bank Holidays.
Showroom staff will work 5 days, scheduled across 7 days varying from week to week.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently seeking a talented and self-motivated Content Creator to join our Marketing Team.

You must be passionate about creating visually stunning content that captures the attention of our broad audience, have a very strong interest in interior design and be enthusiastic about the products we are marketing.

Duties Include:
– Shoot, produce and edit captivating video and still photography content for all of our social channels and website.
– Generating ideas.
– Researching topics up to date with the industry trends.
– Editing and optimising for SEO.
– Promoting and engaging with audience.
– Analysing performance and engaging with audience.
– Analysing performance metrics to refine future content strategies.
– Writing content for blog and other areas.
– Collaborate with cross functional teams to ensure content aligns with brand messaging and goals.
– Meet deadlines and have excellent communication skills.
– Develop and maintain relationships with external partners and influencers.

– Previous interior styling experience would be advantageous as you will need to style our products and settings in line with current brand style.
– Previous copy writing experience would be beneficial in order to produce compelling blogs and tile edits.
– Broad knowledge and experience of all social media channels.
– Graphic design and WooCommerce experience would be desirable.
– Excellent written communication and attention to detail is essential.

Part-time basis 2 – 3 days a week.
This role will predominantly be based working from home; however, the successful candidate must drive as you will need to visit our Showrooms, Head Office and photoshoots.

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 15 inspirational showrooms across the UK and are currently recruiting for a Maintenance Assistant to join our Maintenance Team based at our Monmouth Head Office.

Supporting the Maintenance Manager in completing general maintenance at our Head Office and Showrooms. You will also support the Merchandising team in completing refurbishments in our existing Showrooms and any new Showroom openings. For these duties, you will be expected to travel to the Showroom location. Refurbishment projects will require you to stay away from home.

Duties include:
-Carry out general repairs and building work, including carpentry, minor plumbing, decoration and tiling and any other reasonable task requested by the line manager in connection with the general upkeep of internal and external areas.
-Showroom refurbs and fits, undertaking rip out work.
-Carrying out finishing work, such as painting and tiling.
-Providing high standards of repairs and maintenance across multi trades.
-Inspecting repairs.
-Use a variety of tools and equipment to complete tasks.

– An all rounder with strong practical skills and first hand knowledge in tiling, carpentry and plumbing.
– Customer skills
– Has an outstanding work ethic and the drive to complete work to an excellent standard.
– Ability to work with minimal supervision.
– Ability to work in different settings.
– Good communication skills
– Must be able to work on own initiative and work in small teams, as well as lone working.

If this is you apply now!

Monday – Friday 8:00am – 5:00pm
Alternative Saturdays 9:00am – 12:30pm

Please click on the link below or email your CV to [email protected]

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 15 inspirational showrooms across the UK and are currently recruiting for a Yard Assistant to join our Operations Team.

– Responsible for the cleaning and tidying of the warehouse, including keeping stock lines neat and tidy
– Cleaning the forklift trucks on a fortnightly basis, in line with operational cleaning standards
– Bailing cardboard and plastic recycling wood into skips in order to keep rubbish sites clear and to ensure adherence to the Health & Safety
– Collecting gas bottles ready for collection and the distribution of new gas bottles
– To ensure good housekeeping is maintained at all times the warehouse and yard areas

You do not need prior industry experience before you join as we provide on the job training. We look for people who are motivated, can work independently and as part of a team and good time management.

A counterbalance Forklift License is essential.

Working hours are 8:00 am – 5:00 pm Monday – Friday
9:00 am – 12:30 pm alternate Saturdays.

Please click on the link below or email your CV to [email protected]