Careers

You will be responsible for the safe and efficient deliveries using a Class 2 vehicle fitted with a crane. You will be responsible for loading and unloading goods safely, operating the crane in accordance with company procedures, completing relevant vehicle checks and ensuring all deliveries are made professionally and on time.

Duties include:

– Loading and offloading our products at Head Office, showroom locations and a client premises
– Hook and Sling / Mechanical offload
– May also be required to support other transport operations when the need arises
– Daily inspection checks of vehicle and all attachments and equipment
– Daily use of onboard equipment to register deliveries and obtain photographic proof
– Vehicle cleaning to maintain the company image

Experience:

– A valid Class 2 licence and CPC card are essential
– Experience driving a Class 2 vehicle for at least one year
– Crane licence (valid)
– Forklift licence would be an advantage
– Use of electronic data devices

Working hours are 8:00 am – 5:00 pm Monday – Friday and 9:00 am – 12:30 pm with some Saturday working

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to take responsibility for the efficient, compliant and cost-effective movement of our products into international markets. You will manage the end-to-end process, working closely with customers, suppliers, freight forwarders, hauliers and internal teams. You will also provide guidance on export enquiries, pricing, lead times and international regulations, while supporting the continuous improvement of our export process.

Duties include:

– Coordinate export enquiries, pricing, lead times and shipping requirements.
– Ensure customs documentation, TSS declarations and export processes are accurate and compliant.
– Maintain up-to-date knowledge of customs, VAT and international export regulations.
– Build strong relationships with customer and export-related issues and complaints.
– Support the Head of Finance with Export VAT enquiries and HMRC custom audits.
– Review freight and supplier invoices against agreed rates.
– Maintain accurate records and ensure export systems, including SAP, are kept up to date.
– Identify opportunities to improve processes, reduce costs and increase efficiency.
– Support and train colleagues on export procedures and best practice.
– Produce relevant reports and management information as required.

Experience:

You will ideally have previous experience in exports, international logistics, freight or supply chain, with a good understanding of customs and export regulations.

– Highly organised with excellent attention to detail.
– Confident managing multiple priorities and deadlines.
– A strong communicator with excellent customer service skills.
– Commercially aware and confident working with costs and suppliers.
– Proactive, solutions-focused and comfortable working independently.
– Confident using business systems such as SAP or similar.
– A positive team player who is happy to share knowledge and support colleagues.

8.30am – 5.00pm or 9.00am – 5.30pm Monday to Friday with alternate or 1 in 3 Saturday mornings. We are closed on Sundays and Bank Holidays.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role as Fabrication Production Manager will be taking responsibility for overseeing the fabrication of stone and porcelain products, ensuring all projects are completed to the highest standards of quality and efficiency. You will combine technical expertise in stone and porcelain materials with strong leadership, developing effective production systems, mentoring staff and continually improving processes. You will also provide guidance and support to the wider team, ensuring Health & Safety compliance and upholding Mandarin Stone’s reputation for craftsmanship and service.

Duties include:
– Oversee daily stone and porcelain tasks, ensuring efficiency, precision and a consistently high standard of work
– Lead, train and support the fabrication team, sharing specialist porcelain knowledge and techniques
– Plan, organise and monitor production schedules to ensure projects are delivered on time
– Resolve production issues quickly and effectively, using your technical expertise to find the best solutions
– Ensure all stone and porcelain products are packed, handled and transported safely to avoid damage
– Uphold strict Health & Safety standards and ensure safe use of specialist handling and cutting equipment
– Maintain good housekeeping and oversee routine machinery maintenance

Experience:

– Proven experience in stone and/or porcelain fabrication and production in a supervisory or managerial role
– Specialist and in-depth knowledge of stone and porcelain
– Strong leadership and communication skills with the ability to train and motivate a team
– Excellent attention to detail, organisational ability and problem-solving skills
– A commitment to Health & Safety and maintaining high quality standards

Working hours: 8.00am – 5.00pm Monday – Friday

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm on Sundays. We are closed on Bank Holidays.

We are looking for a Sales Consultant to work 3 to 4 days per week, which includes weekend working. Flexibility to cover days off and holiday would be an advantage.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom opening hours are 9.00am – 5.30pm Monday to Friday and Saturday and 11.00am – 4.00pm. We are closed on Sundays and Bank Holidays.

We are looking for a Sales Consultant to work 4 days per week, Monday, Wednesday, Thursday and Friday with the flexibility to work on Saturdays and cover annual leave.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

Duties include:

– Picking and packing orders accurately and in accordance with our company standards
– Ensure that all orders are packed safely and neatly.
– Correctly label orders before they are distributed.
– Maintain good housekeeping at all times in the warehouse and yard areas.
– Adhering to our Health and Safety policy and ensuring your work area is kept clean and tidy

You do not need prior industry experience before you join as we provide on the job training. We look for people who are motivated, can work independently and as part of a team and good time management.

A Forklift License is desirable.

8:00 am – 5:00 pm Monday – Friday and 9:00 am – 12:30 pm on your choice of either alternate Saturdays or one in three Saturdays

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com