Careers

We are looking for an experienced and motivated leader to oversee Mandarin Stone’s Logistics and Transport operations, ensuring the safe, efficient and cost-effective movement of products across the business and to our customers.
You will be responsible for leading, supporting and developing our Logistics and Transport teams, driving operational performance, maintaining high standards of customer service and ensuring compliance across all areas.
With a focus on continuous improvement, you will identify opportunities to streamline processes, improve productivity and manage costs, playing a key role in supporting the continued growth and success of Mandarin Stone.
Key responsibilities:
• Providing strong leadership and direction across the department
• Maximising and improving the efficiency of our fleet of vehicles
• Lead operational improvement projects and support the implementation of new technology and systems.
• To monitor costs and productivity ensuring the company is fully utilising our resources
• Overseeing compliance and regulatory requirements
• Working closely with the Logistics and Transport Manager and Assistant Transport Manager to ensure the fleet is kept up to date and the planning team are working effectively.

We are looking for an experienced and proactive individual with a strong background in Logistics and Transport management, ideally within a fast-paced, multi-site distribution environment.

The successful candidate will have:

• Proven experience in a senior Logistics and Transport management role, with responsibility for overseeing day-to-day operations and driving strategic improvements.
• Strong leadership and people management skills, with the ability to motivate, develop and support teams to achieve operational objectives.
• A sound understanding of transport legislation, health and safety requirements and industry compliance standards.
• Experience in managing budgets, controlling costs and identifying opportunities to improve efficiency and productivity.
• Excellent organisational, planning and problem-solving skills, with the ability to manage competing priorities.
• A commercially focused approach, with experience of implementing process improvements and supporting business growth.
• Strong communication and interpersonal skills, with the ability to work effectively across departments and at all levels of the business.
• A Transport Manager CPC qualification would be advantageous.

Working hours are 8:00 am – 5:00 pm Monday – Friday and 9:00 am – 12:30 pm on your choice of either alternate or one in three Saturdays.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to careers@mandarinstone.com

Working remotely with our in-house team, you’ll help create and refine imagery for our website, social channels and wider marketing activity.

Projects will include:

• Retouching interiors and product photography, including colour correction, lighting adjustments, clean-up and detailed finishing.
• Using AI tools to create, adapt and enhance imagery in response to creative briefs.
• Editing room settings, surfaces, backgrounds and styling details while maintaining a convincing, natural result.
• Preserving the accuracy of tile colours, textures, proportions and laying patterns.
• Preparing imagery in suitable formats and crops for digital and print use.
• Responding to feedback and delivering consistent work to agreed deadlines.

• A strong portfolio of professional image retouching, ideally including interiors, architecture, homeware or product photography.
• Demonstrable experience using AI image creation and editing tools within a professional creative workflow.
• Excellent Photoshop skills and a confident understanding of colour, light, perspective, scale and texture.
• The ability to combine AI-generated elements with careful retouching to produce polished, believable imagery.
• Exceptional attention to detail and an understanding of why accurate material representation matters.
• Clear communication, reliability and the ability to work independently while collaborating with our team.

This is a remote freelance opportunity, with projects and timelines agreed with our creative and marketing team.

Please include your usual rates or pricing structure when applying.

Please send your portfolio, a brief introduction and your availability to louisa.morgan@mandarinstone.com.

We’d particularly like to see examples of both your retouching work and AI-assisted image creation or editing, with a short explanation of your contribution.

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom opening hours are 9.00am – 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays.

We are looking for a Sales Consultant to work 3 to 4 days per week, which includes weekend working. Flexibility to cover days off and holiday would be an advantage.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom opening hours are 9.00am – 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays.

We are looking for a Sales Consultant to work 3 to 4 days per week, which includes weekend working. Flexibility to cover days off and holiday would be an advantage.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm on Sundays. We are closed on Bank Holidays.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Monday – Saturday 9.30am- 5.30pm.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com

Duties include:

– Picking and packing orders accurately and in accordance with our company standards
– Ensure that all orders are packed safely and neatly.
– Correctly label orders before they are distributed.
– Maintain good housekeeping at all times in the warehouse and yard areas.
– Adhering to our Health and Safety policy and ensuring your work area is kept clean and tidy

You do not need prior industry experience before you join as we provide on the job training. We look for people who are motivated, can work independently and as part of a team and good time management.

A Forklift License is desirable.

8:00 am – 5:00 pm Monday – Friday and 9:00 am – 12:30 pm on your choice of either alternate Saturdays or one in three Saturdays

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Please click on the link below or email your CV to careers@mandarinstone.com