Careers

This is a varied and fast-paced role within a vibrant and friendly team. You will support both client services and sales operations playing a key part in ensuring smooth processes, excellent customer experiences and strong teamwork.
The role requires a high level of organisation, adaptability and attention to detail, with no two days quite the same.

Duties include:
– Raising quotations, confirming orders and taking payment for orders
– Processing internet orders
– Monitoring Inboxes
– Dealing with telephone and email enquiries
– Problem solving
– Liaising with our logistics department to book deliveries
– To offer product and technical advice
– Provide a high level of customer service throughout the sales journey
– Work as part of a fast paced and close team
– Sales aftercare and much more

We look for people that thrive working in a customer focused environment and pride themselves on being organised and efficient. The successful candidate will need to be self-motivated and possess excellent attention to detail. Be computer literate with a good understanding of basic maths.

Working hours: 9.00am – 5.30pm Monday to Friday and your choice or either alternative or one in three Saturdays 9.00am – 12.30pm.

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to [email protected]

We’re on the lookout for passionate people to join our new Mandarin Stone Shoreditch showroom, opening in early 2026 in the heart of East London’s design district.

If you have experience in interiors, specification, or surface design, or simply a genuine love for beautiful materials and inspiring spaces, we’d love to hear from you.

Be part of something exciting as we bring Mandarin Stone to Shoreditch.

To get in touch, please email [email protected] or click on the link below

The main purpose of the role is to work within our inhouse team and alongside third parties to assist with the overall running, maintenance and ongoing improvement of the company’s infrastructure.

Duties include:
– Implementation, development and administration of the Office 365 suite including SharePoint, Exchange, Intune & Active Directory.
– Providing support to system users

Essential skills and experience:
– Excellent verbal and written communication, with strong interpersonal skills
– Curiosity in technical innovation and able to learn new technologies quickly
– Able to work creatively and flexibility to resolve issues quickly and at short notice.
– Diligent, self-motivated
– Strong problem-solving capabilities
– Time management skills and the ability to prioritise workload
– Good communication skills are essential
– Strong analytical skills with a focus on accuracy and detail.
– Confident communicator across departments
– Have the ability to work as part as of a team as well as independently
– A good working knowledge of JSON, Javascript, Power Apps, Power BI and website administration would be advantageous through not essential

Working hours are 8.00am – 5.00pm Monday to Friday and 9.00am – 12.30pm on one in three Saturday’s. We are closed Sundays and Bank holidays.

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to [email protected]

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:
– Providing expert advice about our range of products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, through the order process to organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.
We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.
In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to [email protected]

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.
Duties include:
– Providing expert advice about our range or products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.
We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.
In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to [email protected]

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Duties include:

– Providing expert advice about our range or products to meet the design brief of the client.
– Seeking solutions to customers tile projects, seeking out the best product from our range.
– Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
– Work as part of a fast paced and close team offering product and technical advice.
– Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range.

We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service when liaising with customers. You will be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great teams and working conditions in a non-target driven environment with the emphasis on customer service.

Showroom Opening hours are 9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm on Sundays. We are closed on Bank Holidays.
We are looking for a Sales Consultant to work 3 to 4 days per week, which includes weekend working. Flexibility to cover days off and holiday would be an advantage.

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

– 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
– A day off on your birthday each year to celebrate you, after qualifying length of service
– Public / Bank Holidays and Christmas Eve off each year
– Access to our Employee Assistance Programme
– Cycle to Work Scheme
– Optional Pension Scheme, to help you save for the future
– Enrolment into the company sick pay scheme after qualifying period
– Death in Service
– Private Health Care after three years’ service
– One free eye test, every two years for employee’s using display screen equipment
– Employee Discount
– Travel costs when travelling beyond your remit
– Access to lots of perks and discounts through our Bright HR app
– Induction and training

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

– An Employee Assistance Programme
– Access to trained Mental Health First Aiders
– Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

Please click on the link below or email your CV to [email protected]